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Here at Sala we pride ourselves on delivering an honest and personalised approach to customer service. We are always ready to support you.
Fit & Comfort First
Quality Craftsmanship
Soft Leathers
Designed for Real Life
Are Sala Shoes true to size?
Are your shoes orthotic friendly?
Can I exchange my order if the size isn’t right?
What materials are Sala shoes made from?
Do your shoes require breaking in?
How should I care for my leather shoes?
Can I wear Sala shoes in wet weather?
Can I get a refund instead of an exchange?
Are sale items refundable?
How do I return an item for a refund?
Do I have to pay for shipping on an exchange?
Do I have to pay for shipping on a return?
How long will my refund take?
What if my shoes are faulty or incorrect?
Do you ship internationally?
Can I purchase Sala shoes in-store?
An item I want is sold out - will it be restocked?
Do you offer price matching?
Can I cancel my order?
How can I contact you for assistance?
Whether you have a question about a product, looking for tips on how to best look after you Salas, or need to arrange a size swap, please reach out to our friendly team.
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