Support Hub

Here at Sala we pride ourselves on delivering an honest and personalised approach to customer service. We are always ready to support you.

Fit & Comfort First

Quality Craftsmanship

Soft Leathers

Designed for Real Life

FAQ

Shipping


For all Australian orders over $100, we offer free standard shipping within the Australia Post network. Want it sooner? You can upgrade to Express shipping during checkout for an extra $5.

For all Australian orders under $100, a flat rate fee of $10 will be applied for standard shipping within the Australia Post network. You can also choose to upgrade to Express shipping during checkout for an extra $5.

For all New Zealand orders, a flat rate fee of $10 will be applied. New Zealand orders will be shipping using Australia Post and NZ Post and will be shipped using an expedited service as standard.

Orders placed after 10am will be dispatched on the next business day. All orders placed on weekends, or Public Holidays will be dispatched on the next business day. Once your order has been dispatched you will receive a confirmation email with your tracking details. Please allow a little extra time during peak periods – we promise it’s worth the wait!

Our friendly team are always ready to help

Whether you have a question about a product, looking for tips on how to best look after you Salas, or need to arrange a size swap, please reach out to our friendly team.